Tuesday, October 15, 2019

The Impact of Total Quality Management on Employees Productivity Research Proposal

The Impact of Total Quality Management on Employees Productivity - Research Proposal Example This research paper will is based on the concept of total quality management but it will take a detour from the common studies that have been undertaken in regards to this concept, which have largely been centered on management issues. Moreover, studies conducted by Creech (1994) stated that total quality management (TQM) is aimed towards creating excellence and due to this fact; it focuses on promoting the right attitudes within organizations and even implementing control measures in order to avoid costly mistakes. The detour will lead to a research study that seeks to investigate the impact of TQM on the level of productivity amongst the employees. Productivity in this context will refer to the performance measure of both employee effectiveness and efficiency. It will be important to conduct this research study because in a majority of the widely available scholarly literature there is very little mention of how TQM directly affects the level of employee productivity. This research gap provides a justification for conducting this present research study, as it will seek to establish the relationship between the fundament concepts of excellence or TQM and their direct impact on the level of employees’ productivity. This means that a method of a measure will be established in order to gauge the extent to which the fundamental concepts of TQM influence the level of employee productivity. First, Evans and Lindsey (2008) defined total quality management as a combination of socio-technical processes that are aligned towards doing the right things (externally), everything right (internally), first time and all the time, with economic viability considered at each stage of each process. In the writings by Goetsch and Davis (2010), they argued that organizations, which have  implemented TQM have always been able to undertake strategic planning in order attain the mission as well as make significant strides towards their vision. Goetsch and Davis (2010) further argued that such organizations are always capable of achieving a balanced set of results, which enables them to attain long-term as well as short-term objectives.

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